When ordering fresh pineapple, choose "Free Shipping" since Fedex 2-day service is included with all fresh pineapple orders.
We only ship fresh pineapple on Mondays, Tuesdays or Wednesdays. So the cut off for placing orders for a particular shipping day is one day prior. For example: to assure shipment on Monday place your order by 3pm HST (Hawaii Standard Time) on Sunday, to ship on Tuesday place your order by 3pm on Monday, to ship on Wednesday place your order by 3pm on Tuesday.
During Memorial Week, Fedex will be closed on Memorial Day (May 29), therefore we will not be able to ship on Monday May 29 but will ship on Tuesday to arrive on Thursday and Wednesday to arrive on Friday of that week.
If you would like to delay or expedite your shipment please place the order first, then e-mail us at email@example.com (reference your order # in the subject line) and provide your requested shipping date and we will do our best to accommodate your request.
We work hard to meet expectations and ship your product on-time. However, due to shipping factors outside of our control (such as severe weather conditions, criminal acts, labor disputes, or any other disruptions in air or ground transportation), there is the chance your product will not arrive on the expected date. Hawaii Pineapple Company reserves the right to delay the shipping of fresh pineapple orders if there is inclement weather that prevents us from harvesting or if the fruit quality is not up to our standards for these orders. If there is a delay of more than 5 working days, we will try to contact you with further information.