Free Shipping on Orders with Fresh Pineapples or Gift Boxes. Or spend $99 on any products and receive Free Shipping.
Fresh pineapples and gift boxes all qualify for free shipping. Simply select from the Product Categories “Free Shipping Items”, “Fresh Pineapples” or “Gift Boxes” and free shipping will be included. Or choose any combination of our products totaling $99 or more *going to a single shipping address* to get free shipping on your entire order.
We are currently only shipping on Wednesdays due to the current COVID-19 situation. Please place your order by 3pm HST (Hawaii Standard Time) on Tuesday to have your order sent on Wednesday. All fresh pineapples are sent using Fedex 2-day shipping, which will arrive at your front door on Friday. Orders placed on Wednesday after 3pm HST will be held and fulfilled the next Wednesday.
Our other products (i.e. coffee and other dried goods) can be shipped via Fedex or U.S. Postal Service, using methods available for your area. These additional shipping methods will appear as options during the checkout process. If you’re ordering fresh pineapple and dried goods together in the same order, we may choose to ship the separately, so that the dried goods arrive as soon as possible but the fresh pineapple is again, not allowed to sit over the weekend.
Sorry, fresh fruit returns are not possible. If there are any quality problems or you have questions regarding a delayed shipment, please email us at firstname.lastname@example.org, send us a fax at 1-866-542-9741 or contact the office at (808) 921-5899 during business hours: 8:00 a.m. to 2:30 p.m. HST (Hawaii Standard Time), Monday-Friday; closed weekends and holidays.
Please allow 48 hours for our staff to investigate your inquiry and get back to you. If you have already placed an order, please include the order number with your message. Mahalo!